In addition to our terms and conditions, the following applies to the application for and usage of our trade customer scheme:

1. Eligibility: The trade discount is exclusively available to registered businesses and professionals operating in the hair/ hair extensions industry.

2. Application Process: To apply for the trade discount, interested parties must submit certificate of qualification/insurance policy registered to said parties.

3. Approval and Notification: Upon approval, applicants will be notified via email or written correspondence. The trade discount will become applicable on orders placed after the approval date.

4. Discount Structure: The trade discount percentage is predetermined and will be communicated to the eligible parties upon approval. This discount applies to the company’s standard retail prices and does not extend to promotional or clearance items. The level of trade discount applied will be determined by the total order value. We reserve the right to change or remove discount eligibility where specific accounts are unused for extended periods or passed on to non professionals with a misuse of TRADE discount.

5. Usage: The trade discount is non-transferable and can only be used by the approved business or professional for purchasing hair extensions or hair products from our company.

6. Order Placement: Orders can be placed through our official website, or by contacting our dedicated trade support team via instagram or info@tartihq.com. To obtain the trade discount, eligible parties must provide their unique discount code during the order process.

7. Minimum Order Quantities: Some products may require a minimum order quantity to be eligible for the trade discount. This information will be communicated clearly during the order process.

8. Payment: Payment terms for trade discount orders will be outlined in the invoice provided. Payment must be made in accordance with these terms to maintain eligibility for future trade discount orders.

9. Order cancellation: Where you have ordered your goods by Internet, email or telephone, under the Consumer Contract (Information Cancellation and Additional Charges) Regulations you may cancel your order at any time between placing the order and within 14 days after the day the goods come into your possession (or the last item of a multiple order comes into your possession). Please note that we are unable to return and refund items that have:

* Been assembled or where packaging has been removed and/or disposed of.
* Been personalised in any way for the customer,
* A specific shelf life or a tendency to deteriorate quickly and will therefore be unsaleable by the time they arrive back with us.

For undelivered items that fall outside of these exclusions, we reserve the right to charge a 10% of order cancellation fee in order to cover our courier/import charges and some of the product costs of production. Please take reasonable care of the goods, we are entitled to deduct an amount from the refund to reflect any loss in value of the goods supplied, if the loss is the result of unnecessary handling of the goods by you.